Overall great experience. Everything was clean. No bed bugs (I ALWAYS check!). Staff was exceptionally nice! We didn't realize breakfast ended early on week days and staff made sure we got whatever we wanted after they already put everything away. They were very curteous and kind our entire stay. The only issue we had is that we called ahead of time to ensure they provide cribs and fitted sheets for the crib mattress. They stated.over the phone that they provide both. However they have us a queen sized sheet for the crib! This was stressful for us.
I was told i couldnt take my breakfast to the room. The reason behind it was because guests make messes in the room with food. Well then why are there fridgerators and microwaves in the room? I asked if I ordered a pizza I couldn't eat it in the room? I was told that was exceptable. It's crazy, I work for a choice hotel, the breakfast is incorporated with the price of the hotel, as a choice member you have the right to take your food, you already paid for it! This is crazy. The craziest thing is the same woman who told me I couldn't take my food to the room allowed a woman of Indian decent take 3 bananas and two yogurts to her room without saying a word. The American flag is tattered and I'm horrible condition, the water is lukewarm nearly cold, with no water pressure, there are black marks on the walls, and a hole behind the door.
Rooms were clean, breakfast was awesome (biscuits and gravy, sausage, and eggs... a notch above your basic "pour your own waffle" fare), the front desk was warm and accommodating at a late hour, and the two girls that serviced our room - Misty and Angel - even left stickers for our kids!
One of our rooms smelled really bad, they did switch us to there last room. The bathroom still had a dirty used washcloth in it. I understand the hotel was full but at least a warm shower would be appreciated instead of cool.
Excellent service ! Very focused on serving their guests. Best place to stay near Anderson, Indiana - whether you are taking trip for work or bringing your family for vacation. Clean hotel. Nice Rooms. Awesome breakfast.
Great experience.
Quality Inn Suites is a US Lodging based in Anderson, Indiana. Quality Inn Suites is located at 1836 E 64th St, Anderson, IN 46013, USA.
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