Menards is a beautiful store, but I had to have for associates help me find ski mask. They're all very helpful and courteous. But they didn't seem to know the layout of the store. Other than that it was impeccable service.
I rated 4 stars instead of 5 because of the grocery section. This brings in too many non-hardware customers who don't really know what they want. They clog up the isles and tie up the staff making it difficult to get in and out quickly or find help getting a box off the top shelf. The groceries are in the middle of the store, so it really causes congestion around the entire store. If they need non-hardware items, those products should be near the front and off to the side not adjacent to the nuts and bolts. Buying three 1/4" carriage bolts should not take 20 minutes.
The lumber yard is great because I hate loading material inside a store just to go outside to load my truck. Not to mention the selection inside is always good as well. We use there 11% rebates frequently for home improvement projects and other odds and ends. This is the store you can just wander around and look for hours.
Good place to shop but many of the employees don't know their products and locations. Sometimes have to wait and ask for help. If your not in a hurry it is fine.
The Anderson, IN store is a disaster. The crew and myself spent over 30 minutes looking for my stock( which was inside before). I spent at least 45 min to an hour of waisted, nonproductive time. Seems that the remodel could have some sort of a organized system.
Menards is a US Hardware Store based in Anderson, Indiana. Menards is located at 2245 E 67th St, Anderson, IN 46013, USA.
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